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Privacy Policy

Effective Date: July 5, 2026

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​​This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, browse, or make a booking through our website, which is hosted on the Wix platform.

1. Information We Collect
We collect information directly from you and automatically through your interactions with our website. This includes:

  • Contact Information: Your name, email address, phone number, and billing/delivery address.

  • Event Details: Event dates, venue locations, theme preferences, and rental item selections.

  • Payment Information: Your payment details are processed securely through Stripe. We do not store or have access to your raw credit card numbers.

  • Automatically Collected Data: Your IP address, browser type, operating system, and browsing behavior on our site, collected via Google Analytics and Wix cookies.

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2. How We Use Your Information
We use your information to operate our business and provide our services, specifically to:

  • Provide rental quotes and process your event bookings.

  • Deliver, set up, and retrieve balloon decor and rental equipment.

  • Send booking confirmations, invoices, and updates regarding your event.

  • Analyze website traffic and user behavior via Google Analytics to improve our site performance and user experience.

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3. Third-Party Service Providers
We host our website on Wix.com, which provides us with the online platform to sell our services. Your data may be stored through Wix’s data storage, databases, and general Wix applications on secure servers behind a firewall.
We also share information with Stripe to process payments and Google Analytics to monitor site traffic. We do not sell or rent your personal information to third parties for marketing purposes.
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4. Cookies and Tracking Technologies
Our website uses cookies to function properly, secure our platform, remember your rental choices, and analyze traffic. Google Analytics uses cookies to track your interactions. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or manage your cookie preferences directly through the Cookie Consent Banner displayed on our website.
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5. California Privacy Rights (CCPA/CPRA)
Because we operate in California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request a disclosure of the categories and specific pieces of personal information we have collected about you.

  • Right to Delete: You have the right to request that we delete personal information collected from you, subject to certain legal exceptions (such as maintaining data to fulfill an active event booking).

  • Right to Correct: You have the right to request that we correct inaccurate personal information.

  • Right to Opt-Out of Sale or Sharing: We do not "sell" your personal information for money. However, using analytics tools like Google Analytics may be considered "sharing" for cross-context behavioral advertising under California law. You can object to this by selecting your preferences on our website's Cookie Consent Banner or by contacting us directly.

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

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6. Data Security
We and our hosting platform (Wix) implement industry-standard security measures to protect your data. However, please note that no method of online transmission or electronic storage is 100% secure.
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7. Changes to This Policy
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.
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8. Contact Us
To exercise your California privacy rights, or if you have any questions about this policy, please contact us at:

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